Customer Experience and User Experience Intern

📋 Description

• Join Pearson VUE as a Customer Experience (CX) and User Experience (UX) Intern.

• Support a team of experienced strategists, designers, and researchers.

• Envision transformed end-to-end customer experiences aligned with business objectives.

• Find solutions to CX-impacting business challenges.

• Shape the delivery of experience for new business opportunities.

• Create design artifacts as needed for projects and for TOPAZ design system use.

• Utilize Figma to create low and high-fidelity designs.

• Develop interactive prototypes for usability testing.

• Learn and contribute to the TOPAZ design system following brand guidelines.

• Participate in team meetings, workshops, and brainstorming sessions to contribute insights.

• Collaborate with CX team members, stakeholders, and development teams to understand user needs.

🎯 Requirements

• A degree in Design, Human-Computer Interaction, Psychology, or a related field (active pursuit of such a degree will also meet this qualification).

• Proficiency in Figma and other design tools.

• Strong understanding of UX principles and methodologies.

• Excellent communication and collaboration skills.

• Ability to create low and high-fidelity designs and prototypes.

• Attention to detail and a keen eye for aesthetics.

• Basic knowledge of HTML/CSS is a plus.

• Passion for creating user-centered designs and experiences.

🏖️ Benefits

• Hands-on experience working on real projects that impact our users and business.

• Mentorship from experienced professionals in the CX and UX fields.

• Opportunities to expand your portfolio with diverse projects.

• A collaborative and inclusive work environment.

• Flexible work hours to accommodate your academic schedule.

• Potential for future full-time employment based on performance and business needs.