Senior UX Designer

📋 Description

• We are looking for a Senior UX Designer to join our Product Team and own the end-to-end user experience of Wecheer’s platform.

• This is a strategic and hands-on role where you will shape the UX strategy, design scalable solutions, and build intuitive, self-service experiences that accelerate user adoption.

• Collaborate with Product, Engineering, Marketing and Growth to create a best-in-class SaaS experience that reduces friction, enhances usability, and empowers users without relying on heavy customer support or customization.

• Lead UX Strategy – Define and execute a UX strategy aligned with our transition to a self-service, product-led SaaS.

• Self-Service UX Design – Design intuitive onboarding, in-app guidance, and workflows that reduce reliance on human support.

• User Research & Data-Driven Insights – Conduct user research, usability testing, and other user experiments to inform the design decisions.

• Optimize & Maintain Wecheer Web & Mobile App – Continuously refine and update the existing web and mobile application UX/UI to enhance usability and engagement.

• Design System & Consistency – Build and maintain a scalable, reusable design system, ensure consistent Wecheer branding images cross-platform.

• Collaborate & Influence – Work closely with Product Managers, Engineers, Marketing and Growth teams to align UX solutions with product and business goals.

• Foster a UX Culture – Advocate for UX best practices, accessibility, and human-centered design across the organization.

🎯 Requirements

• 5+ years of UX experience with a strong portfolio demonstrating user-centric, data-driven, and business-aligned design solutions.

• Expertise in both B2B & B2C UX, spanning enterprise SaaS platforms and consumer-facing applications.

• Strong user research & market awareness, with proficiency in various research methods, product analytics, and data-driven decision-making.

• Ability to create user personas and translate insights into wireframes, prototypes, and actionable design solutions.

• Curious about business and market trends, staying up to date with the latest in design and technology.

• Excellent collaboration and communication skills, fluent in both verbal and written English.

• Startup experience is a plus, particularly in fast-paced environments.

• Strategic yet hands-on, proactively driving continuous improvement and innovation within UX.