Salesforce Experience Designer - Medicaid

📋 Description

• Design Salesforce workflows and automation to improve user experience

• Apply service design methodologies for enhanced user experience

• Configure Salesforce objects based on user needs

• Collaborate with stakeholders for system improvement

• Advocate for best practices in usability and accessibility

🎯 Requirements

• 4+ years of experience in Salesforce experience design

• Experience with service design, process mapping, and user research techniques

• Proficiency in gathering requirements and defining user stories

• Strong understanding of Salesforce declarative capabilities

• Excellent communication and stakeholder engagement skills

🏖️ Benefits

• Positive work-life balance

• Fully remote team across the United States

• Occasional paid travel for planning sessions