Learning Experience Designer

📋 Description

• As a direct report of the Senior Director, Learning and Development (L&D), the Learning Experience Designer (LXD) plays a critical role in shaping the learning and development landscape at BBBSA.

• The LXD is responsible for crafting innovative learning experiences that not only align with Big Brothers Big Sisters of America’s (BBBSA) strategic objectives but also drive measurable organization outcomes.

• With a performance-first mindset, the LXD leverages expertise in learning sciences, instructional design, and technology to create learner-centric solutions.

• Conduct needs assessments and analyzes requests from internal customers to identify the most suitable learning solutions in alignment with organizational and learner needs.

• Identify opportunities for improving learning experiences, focusing on skill development and leveraging various tools and techniques.

• Design high-quality, scalable learning journeys that elevate talent performance and foster a culture of continuous learning across the organization.

• Innovatively leverage technology tools and platforms to create engaging and immersive learning experiences.

• Develop compelling business cases, including cost estimates, to advocate for investments or divestments in learning and performance initiatives.

• Stay current with industry trends and innovative practices to continuously enhance BBBSA's learning experiences, drive business results, and support team development.

• Apply advanced expertise in learner experience research, adult learning principles, and technology to create and optimize learning solutions aligned with organizational goals.

• Mentor and coach agency learning staff to ensure the delivery of high-quality outcomes and foster their professional growth.

• Collaborate effectively with colleagues, users, and leaders to develop impactful learning programs tailored to business goals and individual development objectives.

• Collaborate and engage with subject matter experts (SMEs) and network members to create engaging, multimedia-rich learning content that aligns with learning objectives.

• Keep abreast of emerging trends and technologies in education and learning, integrating innovative approaches into the learning architecture.

• Facilitate learning sessions and forums, both in-person and virtual.

• Solve complex problems creatively and align decisions with organization’s values.

🎯 Requirements

• Minimum of 5-7 years of learning design and consultation experience required, preferably with some experience in the Big Brothers Big Sisters (BBBS) network or a national affiliate environment, utilizing various learning methodologies.

• Proficiency in Learning Sciences, Instructional Design, Capability Mapping, and Modern Learning Tools and Methodologies.

• Skill in diagnosing and solving complex performance challenges, creating business cases, conducting ROI analysis, and delivering measurable results through learning initiatives.

• Ability to facilitate design thinking/learner experience research.

• Skill in designing and curating learner-centric learning journeys that prioritize skill development.

• Expertise in Systems Thinking, Root Cause Analysis, and Problem-Solving Methodologies for addressing complex issues.

• Effective organization and management of multiple projects within dynamic environments.

• Competence in data analysis, learning analytics, and educational assessment principles for informed decision-making and accurate assessment of learning outcomes.

• Ability to mentor peers or agencies in best practices pertaining to learning and performance methodologies.