Director, Product Design

📋 Description

• At Smartsheet, our purpose is to empower everyone to achieve more. As a member of the Experience Design team, you'll have the opportunity to shape the future of work, making our category-leading work execution platform valuable, intuitive, elegant, and engaging.

• As the Director of Product Design, you will lead and grow a diverse and talented team of Product Designers in applying principles of design thinking to conceptualize engaging and personalized user experiences for our web and mobile apps.

• You drive quality and efficiency by establishing processes, developing talent, and leveraging your own expertise and experience to help coach your team to accomplish more than they might have without you.

• You will represent the end user and evangelize human-centered methodologies across the product team to ensure innovative designs that truly meet people’s needs from first-time users to seasoned experts.

• You will report to our VP of Product Design located in our Bellevue, WA office. You may choose to work from our Edinburgh or London offices, or you may choose to work remotely from anywhere in the UK.

• Help establish, drive and articulate a vision for the future of design at Smartsheet.

• Manage the day-to-day and strategic activities of UX designers, making sure that the human-centered process is properly planned and followed.

• Create alignment with other groups within the company by working collaboratively with product teams to launch new features and evolve existing ones based on an understanding of user needs, business objectives and technical constraints.

🎯 Requirements

• 12+ years of experience in a highly cross-functional role running strategic projects from idea through implementation.

• 6+ years leading & mentoring UX teams, manager of managers a plus.

• Successful experience leading a large team of designers (10+).

• Examples of broadly influential UX work that contributed directly to the achievement of business goals.

• Experience designing for enterprise SaaS platforms.

• Passion for the field of User Experience. Self motivated and enthusiastic; knows when it's necessary to seek out guidance.

• Experience facilitating activities to gather insights on user needs and goals and conducting usability testing.

• Experience finding simple, innovative solutions for complex problems.

• Experience with Agile methodologies.

• Strong visual design skills and sensibilities.

• Expert in Figma, Creative Cloud or other visual design, wireframing, and prototyping tools. Proficiency in rapid prototyping.

• Highly organized with planning, conducting, and tracking work.

• Excellent communication skills and interpersonal skills; ability to work successfully with teams across the organization, including Product Management and Engineering.

• Ability to articulate design decisions and advocate for the user.

🏖️ Benefits

• Employer-paid Private Medical and Dental, additional cost for family members

• Monthly contributions toward your pension

• Monthly stipend to support your work and productivity

• 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program

• 20 weeks fully paid Maternity Leave

• 12 weeks fully paid Paternity/Adoption Leave

• Personal paid Volunteer Day to support our community

• Opportunities for professional growth and development including access to LinkedIn Learning online courses

• Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account.

• Teleworking options from any registered location in the UK (role specific)