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Copilot CRM

Senior UX Design Lead

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Copilot CRM

📋 Description

• Leadership & Strategy : Lead and mentor a team of UX designers, providing guidance, inspiration, and feedback to ensure high-quality design outputs. Develop and implement UX strategies that align with our business goals and user needs.

• User Research & Analysis : Conduct and oversee user research activities, including user interviews, surveys, and usability testing. Analyze user feedback and data to identify pain points and opportunities for improvement.

• Design Excellence : Create and oversee the development of wireframes, prototypes, user flows, and high-fidelity designs that effectively communicate design concepts and user interactions.

• Collaboration : Work closely with product managers, developers, and other stakeholders to ensure that design solutions are feasible, scalable, and aligned with technical requirements.

• Continuous Improvement : Stay up-to-date with the latest industry trends, tools, and best practices in UX design. Advocate for and implement design improvements that enhance user satisfaction and engagement.

• Stakeholder Engagement : Present design concepts and findings to stakeholders at various levels of the organization, effectively communicating the value and rationale behind design decisions.

🎯 Requirements

• Experience : Minimum of 8 years of experience in UX design, with a strong portfolio showcasing your work in B2B SaaS environments. Experience working with ESPs and CRMs is highly preferred.

• Technical Skills : Proficiency in design and prototyping tools such as Sketch, Figma, Adobe XD, InVision, etc. Strong understanding of front-end technologies (HTML, CSS, JavaScript) and how they impact design.

• Leadership : Demonstrated experience leading and mentoring design teams, with excellent communication and interpersonal skills.

• Research Skills : Strong background in user research methodologies and data analysis, with the ability to translate insights into actionable design solutions.

• Problem-Solving : Creative and analytical thinker with the ability to tackle complex design challenges and deliver elegant, user-centric solutions.

• Adaptability : Comfortable working in a fast-paced, remote environment with the ability to manage multiple projects and deadlines.

🏖️ Benefits

• Growth Opportunities : Be part of a growing company with significant opportunities for career advancement and professional development.

• Innovative Environment : Work with a talented and passionate team dedicated to pushing the boundaries of what's possible in CRM technology.

• Remote Flexibility : Enjoy the flexibility of working remotely while collaborating with a diverse and distributed team.

• Impactful Work : Play a key role in shaping the user experience of a product that helps businesses succeed.

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