Principal Product Designer - Platform

📋 Description

• Sprout Social is looking to hire a Principal Product Designer to the Product Design team.

• Design is in our DNA at Sprout, from our best-in-class products and award-winning user experience, to our elegant customer journey and the systems that power our teams.

• We’ve built a Product Design program centered on the pursuit of growing leaders and tailoring growth paths to individuals—recognizing that every designer is at their best when they’re challenged to grow in ways that map to their unique strengths and opportunities.

• Supported and challenged by a diverse and connected design community, and armed with an expansive human-centered toolkit, our talented creative problem solvers demonstrate the true power of design to drive business impact, and lead their teams to see social differently.

• Shape product-wide design strategy, drawing from deep knowledge of customer needs, industry trends and emerging technologies.

• Build strong partnerships across product, engineering, marketing, and data science teams, bringing your collaborative spirit to spot opportunities that drive meaningful growth and innovation for our business and customers.

• Lead platform-level design initiatives that improve our entire product experience - creating solutions that remove complexity for both users and feature teams.

• Work closely with senior leadership to identify strategic platform investments, bringing your passion for solving complex problems and your dedication to delivering true customer value.

• Foster a thriving design community by mentoring emerging craft leaders and contributing generously to our creative culture - because you understand that that’s where strong design starts.

🎯 Requirements

• 10+ years of experience leading complex initiatives from strategy through execution, with a track record of shipping experiences that drive business growth

• Mastery in full stack craft skills (UX design, UI design, information architecture, research, ux writing)

• Extensive experience working across teams and disciplines, with demonstrated success elevating product quality across an organization

• A portfolio that demonstrates strategic leadership - showcasing how you've shaped product direction, influenced cross-functional decisions, and scaled design practices to improve both team efficiency and user experience success metrics

• Experience designing SaaS platforms with complex, interconnected user journeys

• Experience working on platform, core capability or systems teams, or otherwise being well versed in designing cross-product experiences that balance flexibility, consistency, and technical constraints

• Strong leadership presence and communication skills, with the ability to tell compelling stories around your work, influence senior stakeholders, and align cross-functional teams around shared vision

• Ability to balance visionary thinking with pragmatic execution, helping teams navigate ambiguity while maintaining focus on both short-term wins and long-term strategy

• Deep expertise in establishing research practices at scale, helping teams balance customer insight with business goals to ensure we're delivering meaningful value across our platform

• Eagerness and passion for mentorship and community building

🏖️ Benefits

• Insurance and benefit options that are built for both individuals and families

• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program

• High-quality and well-maintained equipment—your computer will never prevent you from doing your best

• Wellness initiatives to ensure both health and mental well-being of our team

• Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity, and inclusion initiatives.

• Growing corporate social responsibility program that is driven by the involvement and passion of our team members

• Beautiful, convenient, and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting