UX Designer

📋 Description

• As a User Experience Designer, you will be responsible for designing, analyzing, and optimizing user-centered workflows for the services, platforms, and products we bring to market.

• This role involves creating intuitive, seamless digital experiences that align with both user needs and business objectives.

• You will design and refine user journeys, ensuring that every interaction is engaging, accessible, and efficient.

• Collaborate with cross-functional teams to develop wireframes, prototypes, and high-fidelity designs, leveraging research and data to inform design decisions.

• Oversee usability testing, gather feedback, and iterate on designs to enhance the overall user experience.

• Your work will play a critical role in shaping how customers interact with our products and services, ensuring a cohesive and satisfying experience throughout the entire customer lifecycle.

• Drive innovation, optimize digital touchpoints, and contribute to a user experience that fosters engagement, trust, and long-term success.

🎯 Requirements

• 5+ years of experience in UX design, user journeys, process improvement, or interaction design.

• Bachelor’s degree in UX/UI Design, Human-Computer Interaction, Human Factors, Psychology, or a related field.

• Strong problem-solving skills and ability to translate complex user needs into structured, actionable design solutions.

• Experience identifying UX-focused metrics and KPIs and developing reporting mechanisms for usability and engagement insights.

• Proficiency in design tools (Sketch, Figma, Adobe Creative Suite, Miro).

• Excellent communication, collaboration, and project management skills.