UX Designer

📋 Description

• SheerID’s Audience Data Platform is an industry-leading marketing solution that honors individuals such as Military members, Teachers, and Nurses with exclusive discounts and services

• Founded on the insight that deep, empathetic conversations with deserving communities benefits everyone

• Our commitment to strong UX is evident in our investment in seamless consumer interactions and client tooling

• We are seeking an experienced UX Designer to join our design team as we continue to scale

• You will play a critical role in enhancing our consumer and customer journeys, ensuring they are intuitive, engaging, and effective

• Key responsibilities include:

• Advance the User Experience: work autonomously and with the design team lead to continuously improve the UX through high-quality UX designs that delight users and drive business outcomes

• Customer-Centric Design: Conduct ongoing user research, customer discovery, and multivariate testing to deeply understand the customer journey, identify pain points, and uncover opportunities for improvement

• Cross-Functional Collaboration: Work closely with product design lead, product managers, engineers, and data scientists to design, test, and implement innovative UX solutions

🎯 Requirements

• 4+ years experience in user experience and product design in a B2B2C or B2C SaaS software company

• Strong visual and interaction design skills

• Strong understanding of usability principles and experience applying them

• Deep empathy for users and a passion for translating user needs into elegant, functional experiences

• Comfortable working closely with engineers to ensure smooth design handoff and implementation

• Detail-oriented, with strong organization and process skills, and ability to manage multiple projects simultaneously under time constraints

• Strong interpersonal skills, ability to quickly build rapport and establish credibility, thrives in collaborative work

• Strong communication skills and demonstrated success presenting in a clear and compelling manner to cross-functional stakeholders

• Strong design portfolio (with examples of work on web and mobile apps)

• Be self-directed but also collaborative

• Keen problem-solving and organizational abilities

• Creativity and attention to detail

• Experience with key product design tools, such as Figma, Adobe CC and collaboration tools like Miro, Jira, Confluence, and Slack

• Preferred: Familiarity with web front-end technologies such as HTML, CSS, and JavaScript

🏖️ Benefits

• SheerID is an equal opportunity employer

• We celebrate diversity and are committed to creating an inclusive environment