This role can be performed remotely anywhere within the United States.
As one of our Staff User Experience Designers, you will report to the Head of User Experience and help the Fullstory the App team find solutions to complex problems and ensure those solutions are best in class experiences.
You will work closely with your triad (ENG/PM/UX) as you move initiatives through the Product Development Lifecycle and de-risk solutions through UXR and co-creation activities with customers.
To excel in this job, you must rely on your exceptional Discovery and Vision Casting skills.
In a typical day, you might:
- Partner with cross-functional partners to frame problems, shape UX strategy, and contribute to user engagement and growth by iteratively designing, shipping and measuring solutions.
- Own and execute design across the entire product development lifecycle.
- Bring an entrepreneurial spirit of informed and deliberate research and experimentation.
- Participate in customer calls to understand their needs and preferences.
- Level up the user experience by participating in design reviews, adding to the design system, meeting UX gating criteria, and advocating for loveable over minimal products.
- Shake us up. Keep us on our toes. Challenge us.
Here's what we're looking for:
- Experience in a leadership role in cross-discipline initiatives, bringing a design voice to the conversation and building trust between the design practice and other practices.
- Experience conducting User Experience Research activities independently.
- A robust portfolio of iterative software work, including examples with a strong focus on iteration through the Discovery phase to deliver a minimum lovable product.
- You have experience working in highly complex and technical spaces, especially related to digital analytics, data science, machine learning, or similar.
- You are comfortable with all aspects of the design process including research, low and high fidelity design, rapid prototyping and vision casting.
The impact you will have in 6 Months:
- Represents UX within the triad and works autonomously in that role.
- Identifies and conducts appropriate UXR activities.
The impact you will have in 12 Months:
- Strategic thinking around connecting the UX to business outcomes.
- Vision casting.
The base salary for this position ranges between $160,000 - $185,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications.
#LI-Remote #LI-DNI
About Fullstory
Fullstory is on a mission to help technology leaders make better, more informed decisions by injecting behavioral data into their analytics stack. The company’s patented technology unlocks the power of quality behavioral data at scale by transforming every digital visit into actionable data and insights. With Fullstory, enterprises can get closer to their customers’ true sentiment and intentions to predict what they want, create personalized experiences, and drive conversion, loyalty, and revenue. Fullstory is headquartered in Atlanta, USA, with regional teams across North America, EMEA and APAC.
How we support you:
Fullstorians are committed to building something better—from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer:
- Autonomy and flexibility. From a remote-first work environment and flexible paid time off, to an annual company-wide closure – Fullstorians can focus on the moments that matter.
- Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
- Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.
- Productivity support. We provide all Fullstorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up.
- Team events. Connect with fellow Fullstorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites.
- Paid parental leave. Fullstorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.
- Grow your family. We offer a global fertility and family building benefit that encompasses all journeys to growing your family.
- Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most.
- Miscarriage/Pregnancy loss leave. Whether it is for a Fullstorian or their partner – take the time you need.
Fullstory is proud to be an equal opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply - we'd love to hear from you!
If you may require reasonable accommodations to participate in our job application or interview process, please contact accommodations@fullstory.com. Requests for accommodations will be treated confidentially.
