Lead Designer

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

We’re looking for a Lead Product Designer to drive our design system vision, strategy, and roadmap. You'll collaborate with leadership, developers, and designers on a broad range of design challenges as we strive to create user-friendly experiences for our audience of product builders. This position is also responsible for designing, building, and documenting our responsive UI components and interaction patterns, with a focus on accessibility, inclusion, and raising the design bar.

As a Lead, you should have experience contributing to decision-making, directing broader strategy, and observing when narrower efforts conflict with or distract from broader goals. We will rely on you as an advocate to communicate and educate our team on best practices, leading by example with your system thinking, expertise, and craft skills.  

What you’ll be working on

• Design and maintain the components, UI patterns, and documentation for our design system and component library
• Advocate and push for design standards and quality in design reviews and visual QA to ensure adherence to design guidelines and code quality
• Conduct workshops and training sessions to familiarize team members with the design system’s components and best practices
• Provide design leadership and guidance to teams around using shared patterns, and identifying opportunities to create new patterns and components within their workstreams
• Identify and nurture team growth and culture, identifying opportunities for team members to drive and lead system aspects
• Identify, prioritize, and monitor tasks, progress of designs, development, and documentation across team members
• Defines overlaps and dependencies, driving solutions while weighing tradeoffs and UX impact
• Regularly update stakeholders on the state of the design system, progress on milestones, and how it impacts the organization
• Maintain and improve a contribution model to streamline the process of multiple autonomous product teams building components for one-off use cases, moving to systematized items

We’d love to hear from people with

• 12+ yrs experience working in design with at least 5+ yrs focused on design systems
• Expert hands-on experience building Figma UI Kit libraries using the latest functionalities
• An Experienced designer familiar with visual design, interaction design, and information architecture (product management and front-end development experience a bonus)
• A Track record of hands-on experience leading, creating, and managing impactful design systems, including documentation and processes
• A Portfolio that highlights design systems you have created or largely contributed to
• Experienced on creating strategic vision, balancing macro and micro-perspectives while designing for the big picture
• Familiar with research best practices, methodologies, and working with data to measure and inform decisions
• Reliable advocate who consistently fulfills commitments, aligns decisions with organizational goals, and tackles challenges with resilience and determination
• Expert mentor on Figma and design system documentation tools (ZeroHeight, Storybook)
• Familiar with front-end development languages (HTML, CSS, and JavaScript) and frameworks (React)
• Familiar with version control systems like Git and visual QA tools (Chromatic)
• Proven experience designing and launching for both desktop and mobile environments

#LI-remote

Why SurveyMonkey? We’re glad you asked

SurveyMonkey is a place where the curious come to grow.  We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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