Design Manager – Design Systems

🌍 Can you help us change the world?

It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.

We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇

🧑🏻‍💻 About the role

First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it down to a job description (which we do because this is a job description), it would be this:

🌍 Can you help us change the world? It's true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we're propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we're enabling the world's most revolutionary hospitality brands to accelerate their digital transformation.

We're on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇

🧑🏻‍💻 About the role First things first: you want to know what you're actually applying for. It's impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it down to a job description (which we do because this is a job description), it would be this:

We’re looking for a Design Manager to build the design system for the hospitality industry—a system that sets new standards for excellence, empowers teams across Mews, and supports the creation of products that delight customers and transform the industry.

The position is entirely remote - we believe in the impact people can bring no matter where they are.

✅ Your mission, should you choose to accept it:

  Architect the future

• Lead the development of a best-in-class design system, ensuring scalable, accessible, and efficient solutions for a complex eco system.

• Leverage Figma as a superpower to drive adoption, streamline workflows, and empower designers and developers across the organization.

• Champion innovative approaches to design system architecture that go beyond traditional component libraries

  Lead by design and by heart

• Coach, mentor, and inspire not just your team, but the broader organization.

• Create a culture of growth and learning that enables everyone to reach their next level.

  Bridge design and code

• Dive into technical challenges and ensure seamless collaboration between designers and developers.

• Speak the language of engineers, ensuring your team can confidently navigate complex technical environments without breaking a sweat.

  Be a master communicator

• Build strong relationships with stakeholders across product, engineering, and leadership teams.

• Tell compelling stories to drive alignment and excitement for the design system’s vision.

• Manage expectations and priorities while advocating for the team and its impact.

  Lead with empathy under pressure

• Keep the team focused and inspired, even in high-stakes environments.

• Foster psychological safety and clarity to help the team thrive in Mews’ ambitious journey to becoming a category-of-one product.

• Lead the strategic reimagining of the Mews Design System architecture to balance creative freedom with systematic consistency

What’s in it for you?

We’re looking for someone with big ideas and the skills to bring them to life. As Design Manager, you’ll have the opportunity to:

• Build the  design system for the hospitality industry, influencing how technology supports and delights millions of people worldwide.

• Work at the intersection of design, technology, and strategy.

• Shape the future of a product that touches lives across the hospitality sector.

• Be part of a supportive, forward-thinking, and ambitious company culture.

🤷🏻 Who are you?

• Proven expertise in design systems: You’ve built or scaled complex systems, deeply understand design tokens, and know Figma inside-out.

• Exceptional communication skills: You’re a natural storyteller who excels at stakeholder management and relationship building.

• A passion for mentorship and growth: You find joy in helping others develop their skills and succeed.

• Technical fluency: You understand code, can review it, and tackle technical debt collaboratively with engineering teams.

• Empathy-driven leadership: You stay calm and focused under pressure, supporting your team through challenges while keeping their well-being in mind.

🤝️ You'll be a great fit if you bring a few of the below with you:

• Minimum 5+ years of experience working with design systems at scale

• Deep expertise in Figma and modern design tools

• Proven track record of reimagining and scaling design systems

• Experience leading and mentoring design teams

• Strong understanding of component architecture and token management

• Background in creating flexible, pattern-based design systems

• Ability to balance creative freedom with systematic constraints

• Strong technical background with ability to review and understand code

• Excellent project management and organizational skills

• Fluent in English

• Bachelor's degree in Design, Computer Science, or related field (or equivalent experience)

🎉 What’s in it for you?

Did you know that Mews was voted the Best PMS of 2024 and has previously held the title of Best Place to Work in Hotel Tech for two consecutive years? You do now. Most of that is down to our inspiring team, but part of it is because of some pretty amazing perks. As well as awesome colleagues and stimulating work, you'll get:

• Participation in the Company shares program
  
• Best-in-class Parental Leave Policy. At Mews, as the primary caregiver you get 6 months of fully paid parental leave, and as a secondary caregiver, you get 2 months of fully paid parental leave.
• (No matter your location, this can be used during the 1st year and applies if you've been employed for at least 1 year at Mews)
• Flexible Benefits via the ThanksBen platform
• Unlimited paid holiday (no, this is not a typo)
  
• Wellness Wednesday's (once a month, the whole company enjoys a day where you can attend to your own well-being)
• Remote/flexible working (we're 100% hybrid-proof, but we cannot hire from anywhere in the world unfortunately, so feel free to reach out and check with us!)
• Monthly working from home allowance and a monthly healthcare insurance allowance (we want you to be happy & healthy)
• Regular team events and socials

🤷🏻 Who is Mews?

We want to get to know you, so it’s only fair we tell you a little bit about ourselves first. Mews has been transforming hospitality since 2012. What began in a single hotel in Prague now powers thousands of hotels around the world, as they pursue their mission to develop transformational solutions for brands and create remarkable experiences for guests.

Since the beginning, Mews embraced being different. Mews is not simply a property management system, but a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else.

From global hospitality brands to independent properties, hoteliers join Mews because they recognize the power of innovation. They understand that they can benefit from hotel tech that drives efficiency, maximizes revenue, and improves guest happiness.

Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses.

Ranked 24th in the FT 1000 list of the fastest-growing European companies in 2021, Mews has been recognized as the Best PMS by industry peers at the HotelTechAwards in both 2020 and 2024, consistently earning acclaim. Mews also achieved finalist status in 2021 and 2022. What's more, we take immense pride in being listed among the Best Places to Work in Hotel Tech during those same years and again this year. But our achievements don't stop there; Mews was also listed among the World's Best Hotel PMS Provider 2023 and as the World's Best Independent Hotel PMS Provider 2022 and 2023 by the World Travel Tech Awards.

💭 Life at Mews

That’s what we do, but what about who we are? Mews’ culture is special and difficult to capture in words, which makes writing this tricky. You'll experience the freedom to be yourself and the ability to watch your ideas come to life. You’ll have an open line of communication and an open invitation to after-work drinks, be they virtual or in-person. Sometimes the work can be challenging and there can be a lot of it, but you’ll always be able to rely on those around you.

Yes, we’re ambitious and we move fast, but we know the value of fun and taking a breather. Every month we have a Wellness Wednesday, a day off that you can use to boost your health, whether that’s a long lie-in, a trip to the gym, or anything in between. We have slack channels for almost every interest imaginable, and an all-company meeting every Friday gives you the chance to ask any question to our leadership team.

To get more of an idea what life at Mews is like, check out our Instagram 📸.

We’re guided by our five key values; if you see yourself in them, it’s time to get in touch.

Everyone is welcome at Mews

To reimagine the art of hospitality, we need teams who represent our global and diverse customers and users. Our differences make Mews, so we welcome people of all backgrounds and identities to work with us. Embracing different perspectives, trying new things and feeling safe to bring your authentic self to work. If this sounds like you and you're ready to join a global, innovative, and exciting community, we'd love to hear from you!

One very important note….don’t hold back! Even if you think you don’t meet 100% of the criteria listed in this job role, we still encourage you to apply. We believe that everyone should have equal access to opportunities and want to ensure we provide an inclusive experience, so do let us know if there is anything else we can do to support your application process. We can’t wait to hear from you!

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